Last updated: November 11, 2023

Age and billing authorization

By services from The Native Advertising Institute (NAI) you confirm that you are at least 18 years of age, that all information you submit is true and correct (including all credit card information), and that you are the authorized holder of the credit card.

Password and account security

If you create an account, we will assign you, or allow you to select, a password. Each registration is for a single user only and is non-transferable. You are not allowed to share your registration login credentials or give your login credentials to anyone else. We may cancel or suspend your access to NAI services and content if you share your login credentials. You are responsible for maintaining the confidentiality of your password, which you will not have to reveal to any representative or agent of NAI. We do not allow use of role-based emails and usernames for individual membership accounts, and reserve the right to cancel or suspend access for accounts that use them.

Communications

When creating an account or purchasing a membership, NAI reserves the right to send electronic mail to you for the purpose of informing you of new content and features, and informing you of other changes or additions to the service. NAI may also contact you via email regarding your participation in user surveys, asking for feedback on current services or prospective products and services. This information will be used to improve the services and products, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form. Members are given the option to manage their email preferences.

Any information you provide as part of your NAI+ account may be used to serve you ads or communicate with you regarding NAI+. To do so, we will share your email address with advertising platforms, specifically Meta, LinkedIn and Google, to identify you and serve you ads on those sites.

Membership and renewal terms

When you purchase a NAI+ membership, you agree to pay the applicable membership fee and any applicable renewal charges. If we are unable to charge your credit card or other payment method, your membership will automatically terminate and all associated accounts will be closed. We reserve the right to increase our membership prices at any time. We will give you at least thirty (30) days’ advance notice of any price increase, and the price increase will not apply until your current membership period has concluded. This will give you an opportunity to cancel your membership, as described below, before the price increase takes effect.

Cancellations

You can cancel your annual membership by emailing support@nativeadvertisinginstitute.com. If you cancel your membership, we will stop charging your account or sending invoices for future renewals. You will also revoke access to the product immediately. Refunds will not be issued for any period. Cancellations only apply to future charges, you will not receive a refund for your current membership.

Trial Period

Your membership may begin with a discounted trial period. At the end of a discounted trial period you will be charged for a membership matching the term length of your trial. You may not receive a notice from us that your discounted trial period has ended. To avoid being charged or invoiced, you must cancel your membership before the end of the discounted trial period. If you do nothing, your credit/debit card or payment account will be charged, or we will invoice you without the possibility of a refund.

Discounts and Promotional Codes

If you use a promotional code to obtain a NAI+ membership at a discounted price, the discount applies only during the initial membership period and does not apply to renewal periods. All renewals will be charged at the then-current membership price.

If your membership price is reduced because you or the organisation you represent agreed to upload a number of your own case studies, the discount only applies to the current membership period.

If you fail to upload the agree upon number of case studies before the current discountet membership period expires, the discount will be cancelled and you will have to pay the discountet amount.

Submission to the Native Advertising Awards

Upon submission of an entry to the Native Advertising Awards, the following terms apply:

Grant of Rights: The participant grants the Native Advertising Institute (NAI) a non-exclusive, perpetual, worldwide license to use, display, reproduce, and distribute the submitted material, in whole or in part, for the NAI's operational, educational, and promotional activities.
Use in Professional Contexts: The submission may be utilized as a resource by the NAI in various professional contexts, including educational materials, marketing efforts, and research publications, amongst others.
Exclusion of Confidential Information: The participant assures that the submission is free from confidential or proprietary information, trade secrets, or content restricted under non-disclosure agreements.
Accuracy and Rights: The participant confirms that all information in the submission is accurate and that they hold necessary rights and permissions for the submission and its intended use by the Institute.
Discretionary Use: The NAI reserves the right to select or reject submissions for any reason and is not obligated to utilize any submission.
Promotional Use: Parts of the submission may be used in the NAI's promotional activities across various media.
Credit and Attribution: While efforts will be made to credit the creators, such attribution is not guaranteed. The participant waives any claims for royalties or attribution related to the use of the submission.
Amendment and Withdrawal: Participants may request amendment or removal of their submissions from the NAI's use, subject to its policies. However, such requests do not affect prior usage.

By submitting a campaign, participants agree to these terms and conditions, granting NAI the rights for usage as described herein.

Changes to the site and services

We enhance and update the NAI+ membership websites, features, products and services frequently. We may change or discontinue features with or without notice to you. We do not guarantee the continued availability of any NAI+ content or features.

Privacy

Our Privacy Policy, located at www.nativeadvertisinginstitute.com/privacy-policy explains how we collect, use, and disclose information about you in connection with NAI+. By using NAI+, you consent to receiving electronic communications from us related to your use your NAI+ membership account, the website, products and services including, but not limited to, announcements regarding changes to these Terms and Conditions or our Privacy Policy and pre-renewal notifications.

Accuracy of data

We make no claims or promises about the quality, accuracy, or reliability of any content available on or through NAI+ or any other NAI service or product.

Intellectual property

NAI’s products, services and content, may not be modified, reproduced, republished, retransmitted, or displayed except for personal use. Any use for a commercial or public purpose requires specific written permission from NAI.

NAI as Conference Organizer

NAI is the official organizer of Native Advertising Days, Branded Podcast Symposium and numerous online webinars and meetups hosted on www.nativeadvertisinginstitute.com or on channels owned by NAI. The institute is Danish-owned and its main business is organizing conferences, masterclasses, and meet-ups under the brand name, Native Advertising Institute and running an online trade media dedicated to native advertising.

Data Protection Addendum (incl. GDPR)

Native Advertising Institute is required to demonstrate accountability for compliance with data protection laws including the General Data Protection Regulation (“GDPR”) by our parent organization and through our supply chain. We confirm and can evidence that we have appropriate security measures in place to protect Personal Data, including technical and organizational measures in place to protect against unauthorized or unlawful processing and accidental loss, destruction, or damage of data.

We confirm that we will treat your Personal Data as confidential and process any Personal Data given in accordance with the written consent stated in writing under these terms and agreements. In addition, we confirm that we have a designated employee who will be responsible for ensuring the lawful management of personal data and all related issues and who will be available to help you in a timely manner should there be any inquiries received from you or any competent protection or privacy authority, to personal data processed by us.

Declaration of Consent

When accepting these terms and conditions, I hereby give my consent for Native Advertising Institute to collect, process, and use my personal data to process my purchase. I also give my consent for Native Advertising Institute to use my personal data for any other specified use to which I have given my consent. My personal data may be used for purposes of processing ticket sales and compiling participant lists, which will be published in restricted editions on our website and across any relevant online channels, websites, or platforms and circulated by email to our email database, which includes all past and current delegates. If you, for any reason, do not wish your name, photograph, location, and company name to appear on the participation list, please email hello@nativeadvertisinginstitute.com. Email and phone numbers will never be part of such lists.

1. Purchasing tickets

When purchasing and registering for tickets sold by Native Advertising Institute, I hereby give my consent for Native Advertising Institute to collect mandatory and voluntary data from me. Additionally, I give my permission for my personal details to be stored. If I wish to have my details removed, I acknowledge that I need to provide Native Advertising Institute with a reasonable timeframe to remove my details. I accept and acknowledge that my data can be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be stored and retained for this purpose. Should I wish to have my data removed, I must request the Native Advertising Institute to do so in writing or by email. Requests will be processed within the 10-day period. Requests can be emailed to hello@nativeadvertisinginstitute.com or addressed to: Head of Events, Native Advertising Institute, Olivia Hansens Gade 3. 3,1799 Copenhagen V.

2. Online Surveys

I hereby give my consent for Native Advertising Institute to store any voluntarily submitted information in the course of participation in an online survey. I accept and acknowledge that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored by Native Advertising Institute for this purpose. Additionally, I consent that testimonials collected from online surveys may be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent. If I do not wish my testimonial to be used, I need to state this in the survey I participate in specifically.

3. Ticket Registration

I hereby give my consent for Native Advertising Institute to use my personal data for the purposes of processing complimentary or other ticket registration, the mandatory data, and any voluntary I provide when registering a complimentary admission ticket. I also give my consent that the voluntary information provided can be used. I accept and acknowledge that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be stored and retained for this purpose.

4. Event Information

I acknowledge that Native Advertising Institute will not provide transport or travel expenses to or from any conference, masterclass, or event. I acknowledge that Native Advertising Institute will consider but not guarantee that exhibiting requests will be met regarding day changes at any event or conference.

5. Hotel

Native Advertising Institute provides referrals to hotel partners on the website, but this does not include accommodation services as part of the event packages. Hotel bookings must be arranged and managed by participants or third parties. Any accommodation requests, i.e. bookings, changes in bookings, complaints, or refunds must be addressed directly to the hotel in question.

6. Use of Personal Data for Advertising Purposes

Native Advertising Institute will not sell your name, address, e-mail address, credit card information, or personal information to any third party without your consent. I hereby give Native Advertising Institute my permission to store the following types of data for internal purposes:

Mandatory and voluntary data collected when purchasing tickets.
Mandatory and voluntary data collected when registering a complimentary admission ticket as well as the date of the ticket registration.
Voluntary disclosures when participating in online surveys.
If I have opted-in to receive email communication about related events, for which I have given my consent, the Native Advertising Institute may analyze and use the data for the purpose of targeted advertising communications to me on relevant topics and products in connection with Native Advertising Institute’s events and promotions.
If I have provided my mobile telephone number I consent to Native Advertising Institute contacting me by SMS in relation to events for which I am purchasing a ticket or registering an expression of interest.
I furthermore consent to the mathematical and statistical analysis of my personal data for advertising purposes (scoring). However, my e-mail address may be used for advertising purposes only with my expressed consent.
I also give my consent for my data to be updated and supplemented with additional data.
Accordingly, I give my consent for Native Advertising Institute to collect data relating to me personally from public domain sources and to store this along with my personal data that is already under the control of Native Advertising Institute. I give my consent for Native Advertising Institute to analyze this newly collected data together with the data already under their control and to use the same for the purpose of targeted advertising communications to me on relevant topics and products in connection with trade fairs and/or exhibitors of interest.

Personal Information

When personal information (e.g. name, e-mail address, work address, phone numbers and other contact information) is provided through the Native Advertising Institute website or directly to us by e-mail you give consent to Native Advertising Institute for:

Processing and administering your personal data to perform all necessary actions to give effect to your request or instructions
Retaining a record of incoming and outgoing communications (e.g. email) to process your personal data as outlined in this Privacy Statement.

Native Advertising Institute may also collect the following information about you:

Information that you provide by filling in forms on our site.
Name and physical shipping, contact, and payment addresses.
E-mail address and telephone numbers
Credit card, debit card, or bank information.
Date of birth
Tax identification or VAT number (if applicable)

If you contact us, we may keep a record of that correspondence. Information we receive from credit reference and fraud detection agencies or other third parties that may be used to verify your information will also be kept. We may ask you to complete surveys for research purposes, although you do not have to respond to them. We will also keep a record of your personal preferences related to events and information that you share with us with your consent via third parties such as Meta or LinkedIn correspondence, testimonials, photos, blogs, writings, customer satisfaction surveys, or customer service communications that you may send us.

Privacy Policy & Disclosures:

I hereby give my consent for the Native Advertising Institute to collect and share your personal data limited to titles, company, and level of seniority with sponsors and venue partners of the particular event you are purchasing or receiving your ticket for.

Rights of Access

You have a right to be given a copy of any of your personal data held by Native Advertising Institute. Request for a copy of your personal data can be emailed to hello@nativeadvertisinginstitute.com or addressed to Head of Events, Native Advertising Institute, Olivia Hansens Gade 3. 3,1799 Copenhagen V.

Right of rectification or deletion

If Native Advertising Institute holds incorrect information about you that was originally submitted by you through this website, you have the right to have the data amended. Furthermore, you have the right to have any information you have sent to us via this website deleted. To request your right to rectification and/or deletion, please send your request to hello@nativeadvertisinginsititute.com or in writing to: Head of Events, Native Advertising Institute, Olivia Hansens Gade 3,1799 Copenhagen V. Your request should include:

Your name and address
A description of the specific personal data you wish rectified.
Please note that Native Advertising Institute is not required to rectify or delete your data when doing so would prevent you from meeting your contractual obligations to Native Advertising Institute.

Security

The security of your personal information is important to us. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, Native Advertising Institute cannot guarantee its absolute security and cannot accept any liability where the security of your personal information is compromised.

Changes in this Policy

Native Advertising Institute reserves the right to modify this Data Protection Policy and Declaration of Consent at anytime. Any changes will be posted on our website and other places we deem appropriate so that you are aware of the changes. This updated version of the terms and conditions for Connected Intelligence Limited is applicable from Monday July 1, 2024.

Refund and Cancellation Policy

All purchases of tickets for conferences and events (including hotel rooms if applicable) are non-refundable in their entirety. Your ticket remains the property of Native Advertising Institute and is a personal revocable license, which may be withdrawn and admission refused at any time upon a refund of the printed registration price.

In the unlikely event of cancellation of a conference or event, the liability of Native Advertising Institute is limited to the share of paid registration fees that remain after credit card and payment processing fees have been incurred and deducted.

It is strictly forbidden for any company, organization, or attendee to attempt to host or organize an event in conjunction with, contiguous to, or purporting to be related to the Native Advertising Days conference or its affiliate events without the express prior permission and cooperation of Native Advertising Institute.

In the event of a breach of these terms, any tickets purchased by the organizer and their affiliates will be rendered null and void. Native Advertising Institute reserves its right to take such legal action including a claim for damages as may be appropriate. The tickets purchased are for your personal use or that of your business only. The tickets may not be re-sold or transferred for commercial gain under any circumstances, including but not limited to use as part of any promotion or competition.

Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect. We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or tout. Native Advertising Institute reserves the right to refuse admission to any event or conference for any behavior, that it deems unacceptable, or for breach of the terms and conditions.

Native Advertising Institute will not be responsible for any tickets that are lost or stolen.

The unauthorized use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.

Native Advertising Institute will not be liable for any loss, injury, or damage to any person or property howsoever caused (save for death or personal injury as a result of Native Advertising Institute’s negligence or for any other type of liability that cannot by law be excluded or limited.)

Native Advertising Institute will not be liable for the granting of any VISAs that are required to attend any event or conference. If an attendee’s VISA is not granted tickets will not be refunded for any event or conference. If an individual seeks a refund on general attendee tickets that were purchased before their startup ticket was purchased, Native Advertising Institute will not grant a full refund when the general attendee ticket price has increased beyond the startup ticket price.

Name changes will be facilitated free of charge up to 60 days before the commencement of the event. Within 60 days of the commencement of the event the following handling charges will apply;

A handling charge of €50 will apply for a name change within 60 days of the commencement of the event.
The handling charge will be increased to €100 for a name change within 30 days of the event.
No name changes will be facilitated seven days before the commencement of the event and the ticket price will be forfeited. For questions about registration or assistance with any registration problems, please contact us at hello@nativeadvertisinginstitute.com.

Event cancellation, postponement & substitution policy

Native Advertising Institute is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. Native Advertising Institute shall assume no liability whatsoever in the circumstances that an event is canceled, rescheduled, or postponed due to a fortuitous event, Act of God, unforeseen occurrence, or any other event that renders the performance of an event impracticable, illegal, or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather, or other emergencies

Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations, or cancellations of the speakers and/or topics. As such, Native Advertising Days reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.

Delivery Policy

Once a successful purchase transaction has been completed, tickets are delivered in electronic soft copy via e-mail to the e-mail address nominated by the purchaser. For some ticket types, it may be necessary to complete the required information – such as attendee's name – before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem entry at the event listed on the ticket. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at the event.

General Clauses

a. Collision shall be entitled to delegate the duties provision of its obligations under this Agreement.

b. No other terms shall apply to this agreement and these terms contain the entire agreement and understanding between the parties in respect of all matters which are referred to herein and supersede any prior, written, or oral agreement between the parties relating to such matters. You confirm that in agreeing to accept these terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these terms.

However, nothing in these terms purports to exclude liability for any fraudulent statement or act.

c. If any part of the terms herein shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these terms and shall not affect the validity and enforceability of any of the remaining provisions of the terms.

Changes to these terms and conditions

From time to time, we may change these terms and conditions. If we change these terms and conditions, we will inform you by posting the revised terms and conditions on the NAI website. Those changes will go into effect on the revision date shown in the revised terms and conditions. By continuing to use our website, products or services, you agree to the revised terms and conditions. If the change is a “material change” that requires us to notify you pursuant to applicable law, we will notify you by email to the email address we have on record at least thirty (30) days before the revision date.

This document states the terms and conditions between Native Advertising Institute and you when you purchase a ticket or register for any of our events or conferences organized by Native Advertising Institute or participate in any of our annual surveys. When you purchase a ticket or register for an event or conference organized by Native Advertising Institute or participate in a survey you are hereby agreeing to comply with these terms and conditions.

We urge you to read the terms and conditions carefully. Native Advertising Institute reserves the right to change these terms and conditions any time. Any changes in the terms and conditions will be announced on the website. This version of the terms and conditions for Native Advertising Institute is effective from July 1, 2024.